FREQUENTLY ASKED QUESTIONS

Answers to the most popular questions about your Los Angeles event!

Answer your questions about booking a DJ or MC for your party. Our Los Angeles DJs are fully trained and experienced with Wedding Receptions, Corporate Events, Bar and Bat Mitzvahs, and all types of parties. Call us in person to answer your questions on DJ pricing, getting a price quote, booking a DJ, or what parts of the Los Angeles area we serve. If you are looking for the best DJ in LA, look no further.

Which areas do you serve and do you travel?

Dream Team Entertainment serves all areas of Los Angeles, Southern California. From Santa Barbara to San Diego, and everywhere in between. And yes we can travel some of our past clients have brought us out to perform in New York City, Las Vegas, Miami, Ft. Lauderdale, Washington DC, Chicago, Roanoke, and Richmond VA. Many of our performers have also performed Internationally.

Can you provide references?

Absolutely, We became Los Angeles #1 DJ & Entertainment Company by word of mouth, so we encourage you to check our references. Ask around about us, check out our testimonials page(link). We are very proud of our reputation and want you to hear it first hand from our many satisfied clients! If you need more references from recent clients just call and request.

What makes Dream Team Entertainment and Events better than the competition?

Wow big question? We are a full service events company specializing in entertainment and event services, we offer more than other smaller companies can. We are a Team of talented individuals that are committed to excellence. We customize our many services to our clients taste making sure there event is all they want and more. Our staff is a mix of the best in the business and the hottest up and comers, all of which, love what they do and do it well!

How do I choose my performers and packages right for me?

If you are not familiar with us, best advice, is to call and speak with one of our friendly event specialist they will help guide you to making the right choice for you and your event

Can we meet our DJ/MC in-person before the event?

Yes, of course! If you have referred to the MC/DJ profiles section of our website, viewed pictures of our MC/DJs, read their bios, and are still not sure who you want to MC/DJ your event, call our staff and ask to set up a face-to-face meeting, or even a phone meeting to get to know our MC/DJs even better. The bottom line is that we want you to be comfortable with your Dream Team Performers before your event. Sometimes, a simple phone meeting will put you at ease.

Is your company insured?

Yes! Our company is fully licensed & insured. We carry a $1,000,000 liability policy and will be happy to provide a proof of insurance certificate upon request.

Do you have backup equipment?

Not only do we have backup equipment and backup personnel on call; but all of our sound systems are designed with back up ON SITE so as not to affect your important event! That’s one of the advantages of hiring an established company like Dream Team Entertainment & Events. Unfortunately, most people don’t realize the importance of this until they have dealt with the problems. You don’t want to jeopardize your important day. Unlike some DJ’s & Companies, we do not just give lip service and say “YES, we have backup.” We truly do BACK IT UP!

What happens if my contracted performer gets hurt or sick?

We have qualified DJ/MCs that are “on call” should an emergency or car accident occur, or your selected performer become ill on or before the day of the event. In this case, the client will be notified immediately of the replacement performer. All information gathered by the original performer will be passed along to the replacement Performer to make sure your event doesn’t skip a beat. This of course, because we go to such great lengths to hire dependable staff, almost never happens and is a worst case scenario.

What kind of equipment do you use?

Our equipment is top of the line …what many companies consider to be upgrades and even charge you $500 and up for the same or lesser quality equipment! You’ll often hear name brands thrown out to impress you, like “BOSE”, Rest assured the quality in ALL of our systems will be as good, if not better than what most are calling an upgrade. For more information or specifics please feel free to contact us.

What types of payment do you accept?

We accept Cash, Checks, Visa, Master Card, and Discover.

How early should we start the booking process?

As soon as you know your date and realize that we are the company for you! Believe it or not, our performers and teams get booked as far as 3 to 4 years ahead of time. So don’t procrastinate.

How can I guarantee I get my performer and services I want?

A deposit and contract is the only thing that guarantees us holding the date and performer. Once we have an oral agreement and send you a contract, we will then hold for a 3 day grace period in receipt of deposit and contract.

Can you hold or pencil us in this date?

Of course we will keep your preferences and information on file and have your preferences “penciled in,” but unfortunately THIS IS NOT a Guarantee of a hold or even that you will be contacted before losing the date or performers you are interested in.

What’s the difference between a DJ and an MC?

The DJ (Disc Jockey) controls and mixes the music and works with, if applicable, the MC (Master of Ceremonies) who interacts with guests & works with other event personnel to make your event run smoothly, pump up guest and assist in a seamless celebration. An MC/DJ handles both. An MC in most cases will be your main contact person for the day of planning.

Do we select both our MC and DJ?

In most cases no! You can reserve your 1 specific performer, usually the MC, through a signed contract and deposit. You are welcome to request a another specific performer as well and we will try to accommodate your request for that performer if it doesn't effect another event. A reservation fee will be applied if you want to guarantee more than 1 specific team member.

How much of a deposit is required?

50%. If you are having financial difficulty with this, please talk to us and we will try to set a payment plan that works for you.

When is the balance due?

1 to 2 months before the event. All clients must be paid in full before the event. All events booked within one month of the event date require the full event balance paid.

Why is my balance due before the event?

It allows us to guarantee performers who are scheduled on your event and more importantly we don’t want you to have to talk about money on your special day or event!

What is your cancellation policy?

No refunds. Once booked, we are booked and spending time on your event in the process. We give you access to our website & VIP exclusive planning materials, as well as our office staff and performer’s schedules. We also block out equipment & personnel for your event, thus refusing other work and other personal engagements because it has been reserved for your date, so no refunds. If there is a problem that arises we of course we will always try to make you happy and work a solution that works for you.

How do I know that the performers I choose will actually be at my event?

We guarantee that once you have contracted a specific performer on your event with Dream Team, we will not schedule that performer on any conflicting events for our company. We also hire and get commitments from all our performers for your events in advance. Keep in mind, however, that all things being truthful, there is no company that can guarantee the future. Unforeseen things can sometimes happen. If illness or any other unexpected issues arise to make that performer unavailable to perform on your event, you will be backed up and given a choice from our other talented, qualified, and available Performers.

Am I going to get hit with additional fees?

We are always upfront from the start with what you will be charged, we do our best not to nickel and dime you. There are no hidden fees or last minute surprises.

I don’t know what I’m doing, can you help me planning my event?

Absolutely, whether it’s your first time planning an event or you are a Dream Team regular, Our Dream Team of experts are there for you! We are just a call a way, as much or as little as you need, for recommendations, referrals, or even event therapy if need be! In addition you will get exclusive web access to our Dream Team VIP area containing lots of great information, Ideas, advice and cool perks that will not only make your planning process a breeze but fun for you.

When will I hear from my DJ or MC?

In most cases, all booked clients are contacted about 2 weeks prior to your event for final confirmation; but please feel free call if you prefer for different accommodations.

What happens in our final confirmation?

Your Dream Team MC and/or DJ will do a confirmation with you about 2 weeks out, to confirm all the details of your event and your vision of your event any dos and don't s. They will then help build a schedule to your liking that will work as a guideline for your event. They of course will also be able to read the crowd and make changes on the fly if need be to get you the ultimate desired effect. They are experts at it! Feel free to ask your MC/DJ for ideas and or creative ways to tie in your Ideas and Taste. We love making the event perfect for you.

Who will coordinate with the all the Vendors, Photographer, Videographers, Catering?

our Dream Team MC/DJ will! They will work in conjunction with your Photographers, Videographers, Caterers, Vendors and Party Planners. Making sure yours and their needs are being handled smoothly.

Do we need an in-person confirmation meeting before the event?

No in fact 90% of all event confirmations are done over the phone; however, we try to make all clients happy and try to accommodate you if you wish to talk in person.

Can we run sound through your sound system for our video?

Yes, of course! You or your video personnel only need to supply a cord long enough to get from the projector to our sound system. The cord will also need “male” RCA type ends to connect to into our system.

Do you take requests?

Our Dream Team DJs will always accept and encourage request, unless instructed not to or is in conflict with you the clients over all wishes.

Can we get a list of all your music selections?

Our music library is very large and constantly growing on a daily basis. If we printed it, it would be as large as our phone books! Therefore, we can’t show you every song- but please rest assured that if it was, or is, a hit we will most likely have it. And we do supply music samples in our VIP section of the website.

Will Dream Team get all of our music requested?

Yes we will, as long as we receive your request at least two weeks prior to the event and can find it. (This gives us enough time to find the songs, make sure that they are the correct recording/version, and synchronize into our systems.) In addition, you are always welcome to provide us with your own customized CDs or I Pad back up for your Dream Team DJ to play at the event.

How loud do you play the music?

Through experience, we can gauge the appropriate volume. We can turn it down or up if you wish (we don’t take it personal). We do recommend that you seat your most sound sensitive guests farthest away from the speakers.

My Ceremony Venue is Different than the Reception?

An event such as a Bar/Bat Mitzvah can be overwhelming to a team with little experience. Dream Team Entertainment and Events is built on the philosophy of quality performers and a highly experienced staff, alongside we offer outstanding vendors and anything else you can think of to make your party unique and original! With all of our performers, vendors, entertainers, and experts under one roof, we make it easy for you to plan and manage your event with ease.

Can Dream Team Provide Music and Mics for the Ceremony?

An event such as a Bar/Bat Mitzvah can be overwhelming to a team with little experience. Dream Team Entertainment and Events is built on the philosophy of quality performers and a highly experienced staff, alongside we offer outstanding vendors and anything else you can think of to make your party unique and original! With all of our performers, vendors, entertainers, and experts under one roof, we make it easy for you to plan and manage your event with ease.

How Will My DJ Be Dressed?

An event such as a Bar/Bat Mitzvah can be overwhelming to a team with little experience. Dream Team Entertainment and Events is built on the philosophy of quality performers and a highly experienced staff, alongside we offer outstanding vendors and anything else you can think of to make your party unique and original! With all of our performers, vendors, entertainers, and experts under one roof, we make it easy for you to plan and manage your event with ease.

How Long Does it Take to Setup?

An event such as a Bar/Bat Mitzvah can be overwhelming to a team with little experience. Dream Team Entertainment and Events is built on the philosophy of quality performers and a highly experienced staff, alongside we offer outstanding vendors and anything else you can think of to make your party unique and original! With all of our performers, vendors, entertainers, and experts under one roof, we make it easy for you to plan and manage your event with ease.


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